TESTING Quality Audit Quality Audit - 2021 Date* MM slash DD slash YYYY Store:*Select OneBentonConwayLittle RockNLRRiverdaleSiloamAudited By:*Manager(s) on Duty:*Start Time* Hours : Minutes AM PM AM/PM End Time* Hours : Minutes AM PM AM/PM FOCUS ITEM OF THE PERIODP4 FOCUS - Atmosphere / Cleanliness during Craw season (patio and caddies)*2 POINTS EACH = 16 Points Total! Patio: Umbrellas out (if applicable) // Conway: Trailers Cleaned Patio: Caddies out // Conway: Trucks filled with gas after onsites Patio: tables wiped down // Conway: Trucks cleaned out (inside and bed) Patio: swept, no misc. trash in the area // Conway: Tacklebox cleaned and organized Caddies: Sugars filled and neat Caddies: Hot sauce bottles wiped down and most are filled to a decent level (replace if gross) Caddies: Napkin holders filled with napkin primed for use Caddies: Willie dust bottles filled and tops are clean (replace old ones if gross!!) Crawfish and Curbside Focuses*1 POINT EACH! = 9 Points Total Crawfish sacks labeled correctly (if applicable) Crawfish sacks rotated correctly (if applicable) Corn, Potatoes, Sausage dated correctly Crawfish brown bags are stamped Tablets charged and ready for use (Fireboards, One Dine, Doordash, Bitesquad) Everything marked correctly out of stock in One Dine? Sanitizer bucket in cook station with clean rag and day dot Sanitizer bucket in pack station with clean rag and day dot Sanitizer bucket in FOH with clean rag and day dot Two degreaser spray bottles on the line and ready for use Notes Following Observance of First ImpressionPhoto: Drop files here or Select files Max. file size: 200 MB. Guest PerspectiveGuest's First Impression*1 pt each = 7 pts total A-Frame in Place Laminated Menus and Signs in good condition Posters neat and up to date Inside and outside of the entry area clean and free of trash/debris Beer Fridge Stocked and Lights On Light Fixtures and Cages Dusted/Clean Marketing posters and licenses hung neatly Notes Following Observance of First ImpressionPhoto: Drop files here or Select files Max. file size: 200 MB. Is Employee Dress Code 100% followed?*1 pt Yes No Guest's Ordering & Drink/Condiment Experience*1 pt each = 12 pts total Correct Phone Etiquette Soda fountain back-splash and drain clean Soda Station wiped down - No sugar, no Puddles Forks, Spoons, Straws, Lids all stocked in CLEAN holders Condiment Station stocked - has sauces, lemons, and onions that look fresh Sauce cups orderly, stocked, and iced Napkin Dispensers full and clean Floors and Mats swept and clean Trash cans around condiment stations wiped down and clean High Chairs Clean Hand Wash Station clean and in working order, stocked with soap and paper towels Storage Buckets dated and clean - Sugar, Tea Bags, Paper, etc Notes Following Observance of Ordering and Drink Experience BreakdownPhoto: Drop files here or Select files Max. file size: 200 MB. Guest's Dining Experience*1 pt each = 3 pts total Chairs Clean, Under tables clean, table tops not sticky Tables correctly set up (proper place in room) - and has proper marketing materials (table tents) Music is on EMC playlist and at good volume level Notes Following Observance of Dining ExperiencePhoto: Drop files here or Select files Max. file size: 200 MB. Guest's Perception of Cleanliness*1 pt each = 12 pts total No standing water on floor Floor clean (no dark areas) and not slippery or sticky Trash can tops properly secure, bags tied correctly and looks polished Trash isn't overflowing Bus station areas look clean - from wheels to cart to trash cans themselves Restrooms Stocked with toilet paper and paper towels Restrooms wiped down and clean - all areas like base of toilet, changing tables, paper holders, etc Soap in all dispensers and Germ X stocked Sanitizing water fresh with clean rags and date dot Windows smudge free, and window seals clean Outdoor Trash Cans/Cigarette Receptacles/Outside Decor clean and neatly placed Walls and doors in dining area clean Canisters, Bottles, Photos, Napkin Holders are wiped down and clean Notes Following Guest Perception of Cleanliness - FOH and BathroomsBOHBOH Cleanliness*1 pt each = 17 pts total Floor Clean and free from standing water Grill cleanliness (Sides obviously cleaned, grease catch, undertable) Prep Areas Clean Employee Drinks - have lids and in correct area - and not left after shift Chemicals/Dispensers stocked correctly Have correct Sanitizer Test Strips in place Floors, Walls, Doors Clean Gloves used Fryers, Freezers, Coolers (reach in/walk in) @ correct temps (or supply request already submitted) All refrigeration has a working thermometer hanging from the interior shelf Hats and Aprons in use Correctly washing all items in dish area Cleanliness behind fryers, side of fryers, legs of tables, venthoods, etc. Restaurant SMELLS clean - No Offensive Smells - if there is, have they been addressed Trash Cans Outside, but still visible - clean, no excess build up of boxes or trash, or standing water or strong odors that can be corrected by cleaning Correct Use of Chemicals for Cleaning, and in proper dispensers Reach-Ins Clean - Grates, bottom, doors Walk-Ins clean, orderly, organized, labeled, rotated Notes Following Observance of BOH CleanlinessPhoto: Drop files here or Select files Max. file size: 200 MB. Food Safety and WeightsIs crab correctly portioned within no more than .5 oz variance?*1 pt Yes No What was seen on crab audit?Is rotation of product, DAY DOTS and Use First stickers being completed properly?*1 pt Yes No Rotation/Portions Drop files here or Select files Max. file size: 200 MB. Are Day Dots Correct on Fish - in both reach in and walk in*1 pt Yes No Are Day Dots on Cupped Sauces (and not stored in cardboard boxes) in the walk in?*1 pt Yes No Are Day Dots Correct on Chicken - in both reach in and walk in*1 pt Yes No Are Day Dots Correct on Shrimp - in both reach in and walk in*1 pt Yes No Are Day Dots Correct on Slaw - in both reach in and walk in*1 pt Yes No Day Dots Drop files here or Select files Max. file size: 200 MB. Notes Following Food SafetyIs any food sitting directly on the walk-in freezer or cooler floor?*1 pt Yes No Do all handwashing sinks (including all bathrooms) have handwashing signs posted?*1 pt Yes No Is any employee wearing jewelry (bracelets, watches, rings, necklaces)?*1 pt Yes No Photo: Drop files here or Select files Max. file size: 200 MB. Caring for EMC ItemsAre offices neat and organized? (No confidential documents or cash left unattended)*1 pt Yes No Are the outside tables set up for guest use?*1 pt Yes (or N/A) No Have company vehicles been cleaned out - no trash left inside?*1 pt Yes (or N/A) No Are the hiding areas clean/organized - closets, tacklebox, storage rooms?*1 pt Yes No Photo: Drop files here or Select files Max. file size: 200 MB. Are there any supply requests that need to be submitted?*Select OneYesNoPlease list out any maintenance or supply requests that need to be submitted for this store.*Miscellaneous comments:Additional Photos for Reference: Drop files here or Select files Max. file size: 200 MB. Δ
