Aloha POS System Issues!!

Aloha POS System Issues

Submit this form EVERY time the Aloha POS System crashes, resets itself, or goes down in any way. This will allow us to track these glitches through a paper trail.

Your Name:*
Location:*
Date of Occurrence:*
MM slash DD slash YYYY
Reason for submitting form:*
Brief description of what happened with the CC tips -- Please include Tone Setter name, drawer number, and the total amount of tips entered into EDC.*
Brief description of what happened:*
What was done to resolve? (example: restart system, reset internet router, turned off and back on, etc)*
Did you call F&B for assistance?*
Make sure Travis or Taylor advise you to call them. Most of the time TH or TM can tell you how to fix the problem.
What is our case number?*
What item(s) are you out of?*
Refund Request
To fully submit this request we need the following: Transaction Number, Last 4-digits of the Credit Card, and the Total. Please include a brief description of WHY they need the refund. **YOU MUST VOID THIS TICKET IN ALOHA AFTER COMPLETING THIS FORM. Call Taylor if you do not know how to do this.
Upload image(s) of the transaction needing a refund*
Drop files here or

Max. file size: 200 MB.
What was the reason for a refund?*
Details on what happened, why they need the refund, date the error occurred, or guest contact information.

Aloha POS System Issues

Refund Request